When crisis strikes, the first voice someone hears isn’t a police officer or firefighter—it’s yours. Public Safety Dispatchers are the first, first responders, trained to bring order to chaos. Whether it’s a frantic 911 call, a tragic event or a confusing emergency, dispatchers gather critical information, stay calm under pressure and coordinate the right response at the right time.

This role demands focus, composure and exceptional multitasking skills. Dispatchers are trusted to guide callers through the unthinkable while ensuring that first responders have the information they need—fast.

Training for this career is intensive, thorough and empowering, equipping you with the tools to succeed in a high-stakes, fast-paced environment where your decisions can truly save lives.

Your Career Starts Here—But It Doesn’t Stop Here 

New hires begin with a comprehensive training academy followed by hands-on, real-world experience through an extensive on-the-job training program. Once trained, you’ll find a wide range of opportunities to grow and lead, including roles such as:

• Senior Public Safety Dispatcher
• Communications Training Officer
• Incident Dispatch Team Member
• Technology Team Member
• Public Education or Committee Representative
• Training Supervisor
• Public Safety Dispatch Supervisor
  
  

And that’s just the beginning. Whether you want to specialize, lead, teach, or serve in new capacities — you’ll find your path here.

Answer the call. Start your journey. You belong here.